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Product Warranty

Wallace Cranes Warranty

Warranty

We warrant that Wallace Cranes (Wallace) products manufactured by us will be of the kind and quality described and will be free of defects in workmanship or material. Should any failure to conform to this warranty appear within one (1) year, from original date of shipment, we shall upon notification correct such non-conformity, at our option, either by repairing any defective part or parts, or by making available, F.O.B. Malvern, Pennsylvania, a repaired or replacement part.

All gantry returns must be made within forty-five (45) days from date of shipment and are subject to a 15% restocking fee, unless the return is for an exchange. All returns must be shipped freight prepaid. Additional deductions may be made for physical damage to the product(s).

Any improper or excessive use, operation beyond capacity, substitution of parts not approved by us, or any alteration or repair by others which in our opinion affects the product or accessories materially and adversely, shall void this warranty.

Wallace shall not be responsible for unauthorized sale or misrepresentation by unauthorized 3rd party resellers. Wallace warranties are not transferable with ownership. Products purchased at auction are not covered under Wallace warranty.

This warranty is not transferable and is applicable only for the original purchaser of the equipment and does not extend to subsequent resale. Wallace shall not be responsible for unauthorized sale or misrepresentation by unauthorized 3rd party resellers. Products purchased as used equipment or at auction are not covered under the Wallace warranty.

THIS WARRANTY IS IN LIEU OF ALL WARRANTIES OF MERCHANTABILITY, FITNESS FOR PARTICULAR PURPOSE, OR OTHER WARRANTIES, EXPRESS OR IMPLIED, EXCEPT OF TITLE AND AGAINST PATENT INFRINGEMENT. Correction of non-conformities, in the manner and for the period of time provided above, shall constitute fulfillment of all our liabilities to you, whether based on contract, negligence or otherwise with respect to, or arising out of such product or use thereof.

We shall not be liable for special, indirect, or consequential damages. The remedies set forth herein are exclusive, and our liability with respect to any sale or anything done in connection therewith, whether in contract, in tort, under any warranty, or otherwise, shall not, except as expressly provided herein, exceed the price of the equipment or part on which such liability is based.



Terms

Net 30 days with credit approval (Finance charge after 30 days 1.5% mo., 18% yr.), or for your convenience, we also accept VISA, MASTERCARD, DISCOVER and AMERICAN EXPRESS.

OSHA

Wallace products are manufactured in accordance with our interpretation of the American National Standards Institute and U.S. Occupational Safety and Health Administration (section 1910.179, revised January 1976) regulations at the time of manufacture. Users should also check each installation for compliance with the applicable local operating and maintenance requirements of this law.

All Prices are F.O.B. Shipping Point

Wallace Products are Manufactured in USA.

Site Content

a) This website includes original copyrighted materials created by Wallace. As such, there are restrictions on reproduction without explicit permission. Users of the website are cautioned to respect the protections granted to copyrighted materials.
b) Site content is dynamic and will be changed frequently. As such, the site is by no means WYSIWYG. While we do strive for accuracy and completeness, the inevitable errors in large scale site changes will creep in. If you do see an error of omission or commission or have a question on site contents, please contact us and we will try our best to resolve the issue
c) This web site discusses the use of Wallace Cranes by trained users under controlled conditions. Please be sure to use your Wallace components strictly in accordance with the warnings and instructions provided in the Owners Manuals, Caution Tags, Safety Labels, Safety Sheets, and OSHA Guidelines. Additional safety and assembly sheets are available in electronic format without charge on this site.

LIMITATION OF LIABILITY

WALLACE’S MAXIMUM LIABILITY ARISING OUT OF OR IN CONNECTION WITH THIS SITE OR YOUR USE OF THE WEB SITE CONTENT, REGARDLESS OF THE CAUSE OF ACTION (WHETHER IN CONTRACT, TORT, BREACH OF WARRANTY OR OTHERWISE), WILL NOT EXCEED $100.

Please see CAD Disclaimer for additional content caveats.

Revised 1/23/17